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Insights: Your own chat analyst
Get a weekly summary with the most popular questions from all your LiveChat messages.
Read 1000 chats in 30 seconds
Insights saves you the hassle of reading all your chats every week to find the most popular questions from your customers.
Find meaning in chat data
Insights uses AI algorithms to automatically find, organize and prioritize questions in chats from your customers.
Works with email and Slack
Receive the most popular questions from customers straight to your inbox or Slack, every week.
Better with every click
Get more useful outcomes by rating the results. Insights will use it to fine tune the algorithm that goes through your chats.
Your input matters
Join us at the start of our journey and become a co-creator of new features. We take your feedback seriously!