Insights: Your own chat analyst

Get a weekly summary with the most popular questions from all your LiveChat messages.

Read 1000 chats in 30 seconds

Insights saves you the hassle of reading all your chats every week to find the most popular questions from your customers.

Find meaning in chat data

Insights uses AI algorithms to automatically find, organize and prioritize questions in chats from your customers.

Works with email and Slack

Receive the most popular questions from customers straight to your inbox or Slack, every week.

Better with every click

Get more useful outcomes by rating the results. Insights will use it to fine tune the algorithm that goes through your chats.

Your input matters

Join us at the start of our journey and become a co-creator of new features. We take your feedback seriously!

Get Insights